Notation based on Specified Commercial Transaction Law

Company Name

Oink Games Inc.

Director of Operations

Jun Sasaki

Address

701 Aoyama 5-4-51, Minato-ku, Tokyo

Phone Number

03-6804-2983

Email

shop@oinkgms.com

Shop URL

http://oinkgames.com

Payment Methods

The following forms of payment are accepted.

VISA, MASTERCARD, AMEX, Shop Pay, Apple Pay, Google Pay, Paypal

*Please note that we are not able to cancel orders once payment has been completed.

Shipping Cost (required amount)

<Products shipped from Japan>

Honshu / Shikoku (outlying islands excluded): ¥800 (tax included)

Hokkaido / Kyushu / Okinawa / Outlying Islands: ¥1250 (tax included)

Outside Japan: ¥1000

<Products shipped from Germany>

Within Germany: ¥500 (tax included)

Other European Countries: ¥800 (tax included)

*Products from Japan and from Germany cannot be shipped together. There will be two separate orders and separate shipping costs have to be paid.

<Free Shipping Service>

There are no shipping costs if the order value exceeds ¥8000. (This applies for orders from our German storage within Europe only)

Sales Quantity

From 1

Application cut off

You will be charged at the time of order.

Product delivery period

<From Japan>

Ships within 2-3 business days from the time the order was placed.

*Orders will not be processed on weekends or holidays.

*Unexpected circumstances may cause shipment delays.

<From Germany>

Ships within 5 business days from the time the order was placed.

*Orders will not be processed on weekends or holidays.

*Unexpected circumstances may cause shipment delays.

Product delivery method

Domestic (within Japan): Shipped by Sagawa or Yamato

International (outside Japan): Shipped by e-Packet Shipping date and company cannot be requested.

From Germany (national and within the Europe): DPD

*For some products the shipping area may be limited. Please check the product page.

Returns / Defective Products

【Reasons for Return】

If the order you received is defective or incorrect

※ For customers that would like to return or exchange a product for any other reason, we will only accept returns and exchanges on unopened and unused products. A shipping and handling fee will be charged.

【Return Period】

Refunds are possible if it is within 8 days from the time of purchase.

【Return Method】

For inquiries about returns and exchanges, please contact us here.

Expressions and Product Notes

The expressions and reproductions of the products may vary from person to person and cannot be guaranteed.