Delivery
Shipping Cost (required amount)
Honshu / Shikoku (outlying islands excluded): ¥800 (tax included)
Hokkaido / Kyushu / Okinawa / Outlying Islands: ¥1250 (tax included)
East Asia (to Korea, Taiwan, China, Hong Kong, Macau)（DHL）：¥3000 for 2 kg or less / ¥4200 for 5 kg or less / negotiable for 5 kg or more Southeast Asia (to Thailand, Malaysia, Indonesia, Singapore, Philippines, Vietnam)（DHL）：¥3200 for 2 kg or less / ¥5200 for 5 kg or less / negotiable for 5 kg or more
India / Australia / New Zealand（DHL）：¥3300 for 2 kg or less / ¥5500 for 5 kg or less / negotiable for 5 kg or more
U.S. / Canada（DHL）：¥4300 for 2 kg or less / ¥6600 for 5 kg or less / negotiable for 5 kg or more
Europe (to United Kingdom, Italy, Austria, Belgium, Netherlands, Greece, Switzerland, Sweden, Spain, Czech Republic, Denmark, Germany, Turkey, Norway, Finland, France, Portugal)（DHL）：¥3900 for 2 kg or less / ¥8000 for 5 kg or less / negotiable for 5 kg or more
Free shipping from Japan (Domestic): Applies to orders over ¥8,000.
Product delivery period
Ships within 2-3 business days from the time the order was placed.
*Orders will not be processed on weekends or holidays.
*Unexpected circumstances may cause shipment delays.
Product delivery method
Domestic (within Japan): Shipped by Sagawa or Yamato
International (outside Japan): Shipped by DHL
Shipping date and company cannot be requested.
*For some products the shipping area may be limited. Please check the product page.
*To help prevent delivery issues, please refrain from addressing orders to hotels, residences you plan to stay for a short period of time, and/or places where it is difficult to receive packages.
*We cannot accommodate requests for specific delivery carriers or delivery dates and times.
VAT & Duties
For international customers outside of Japan, you might be subject to value-added tax (VAT) and import duties on items shipped from Japan. For more details, please check the situation in your country.